ShopKeep is a well-liked POS choice utilized by over 25,000 companies throughout the nation. Whenever you join ShopKeep POS, you’ll get entry to highly effective POS software that may deal with most necessary enterprise capabilities, together with stock, worker and buyer relationship administration.

Relying on what you need from a POS system, ShopKeep POS may very nicely be the best choice for you. For those who rely closely on different enterprise house owners’ opinions and experiences, then extremely optimistic ShopKeep Critiques might steer you towards this method.

Nevertheless, should you’re on the lookout for POS software program that’s extremely particular to your enterprise, chances are you’ll need to look elsewhere.

ShopKeep is a POS supplier, that means it provides the {hardware} and software program wanted to run fee transactions. The system is each domestically put in and may run on the cloud. This implies your data is saved in your POS machine (both an iPad or Clover pill) and may sync with the cloud at any time when there may be an web connection. ShopKeep also can function offline within the occasion of an web outage, making certain minimal ranges of disruption.

When it comes to the kinds of companies ShopKeep can help, the reply is many. Whereas it’s true that ShopKeep is hottest amongst foodservice companies — with a wide range of tailor-made options for full- and quick-service eating places, espresso outlets, meals vans and bars — it additionally affords options for retail-based companies.

ShopKeep supplies in-house fee processing and service provider money advances. In-house fee processing implies that you need to use ShopKeep to course of all your bank card transactions. For those who use ShopKeep for service provider money advances, ShopKeep will give you a proportion of your each day bank card gross sales upfront for an extra price.

  • Buyer opinions: A POS system wants to supply the entire package deal — together with intuitive design, plenty of useful options and top-notch customer support — to be able to win the client opinions sport. The truth that ShopKeep is well-reviewed on so many various web sites ought to give small-business house owners peace of thoughts.

  • {Hardware} choices: With so many POS {hardware} choices at your fingertips, you’ve gotten the flexibility to combine and match to be able to create the proper POS setup for your enterprise’s fee processing wants. Alternatively, you possibly can choose to purchase your ShopKeep POS {hardware} in considered one of its really useful bundles based mostly on what sort of enterprise you run.

  • Costly software program pricing: Though ShopKeep has navigated away from its outdated quote-based pricing construction — and it is not the most costly POS software program in the marketplace, it is definitely not the most affordable. With plans beginning at $49 monthly, there are numerous rivals (Sq., Clover, Shopify, and so on.) that supply an identical, if no more sturdy, fundamental software program for a less expensive value.

  • May be glitchy: Maybe one of the crucial widespread buyer complaints you’ll see in relation to ShopKeep is that the software program is glitchy or experiences bugs.

Though ShopKeep used to solely function on a quote-based pricing system, it is since revised its pricing system. Now, ShopKeep affords three software program plans:

  • Primary: $49 monthly (billed yearly); $69 monthly (billed month-to-month).

  • Important: $79 monthly (billed yearly); $99 monthly (billed month-to-month).

  • Superior: $179 monthly (billed yearly); $199 monthly (billed month-to-month).

Whatever the plan you select, you’ll have entry to ShopKeep funds for fee processing. ShopKeep offers you two pricing choices for bank card processing charges — you possibly can both go for a flat-rate processing price mannequin or an interchange-plus processing fee mannequin.

For those who go for the flat-rate mannequin, you’ll pay the next charges:

  • In-person, card-present funds: 2.5% + $0.10 per transaction.

  • On-line funds: 2.9% plus 30 cents per transaction.

  • ShopKeep cellular funds (card not current): 3.5% per transaction.

  • Invoices: 2.8% plus 10 cents per transaction.

With the interchange-plus mannequin, alternatively, you’ll work with the ShopKeep crew to obtain a processing fee personalized to your enterprise.

Right here’s is a complete checklist of every part you’ll get if you use a ShopKeep POS system:

Cost processing

Crucial factor your POS system can do is course of funds. With ShopKeep, you’ve gotten the choice of preserving your fee processing in-house with ShopKeep Funds. This service lets you settle for most kinds of bank cards and swipe, dip and contactless strategies of fee. You’ll additionally have the ability to purchase your card reader from ShopKeep by way of its ironmongery shop.

That stated, if you have already got a fee processor or would like to discover different choices, ShopKeep works with most third-party fee processors.

Software program

ShopKeep affords three variations of its POS software program, so the particular options you obtain will range based mostly on which of the three plans you select. Normally, even its most cheap plan is complete sufficient to deal with the fundamental wants of a retail or meals service enterprise.

Here’s a breakdown of the options that include ShopKeep POS software program based mostly on the plan:


ShopKeep can run on each iPad and Clover {hardware} gadgets. When you don’t have to buy your POS {hardware} by Shopkeep, the ShopKeep ironmongery shop does supply a spread of choices, together with a number of bundles for several types of companies. The pricing on bundles is quote-based. Listed below are your choices:

Retail package

  • Bank card reader (EMV and NFC).

Restaurant package

  • Bank card reader (EMV and NFC).

Fast-service {hardware} package

  • Bank card reader (EMV and NFC).

Handheld register package

  • Handheld iPad Mini enclosure.

  • Transportable bank card reader.

Android POS {hardware} package

  • Clover Mini (Android machine with built-in bank card reader and receipt printer).

  • Two rolls of printer paper.

  • Clover Mini function information.

Clover Station package

  • Clover Station (Android machine with built-in bank card reader and receipt printer).

  • Two rolls of printer paper.

  • Energy brick and energy twine.

Observe that with all iPad kits, you’ll have to buy your iPad individually. ShopKeep additionally lets you construct your individual customized {hardware} package and sells a wide range of particular person {hardware} items, together with enclosures, printers, money drawers, barcode scanners, label printers and reward card packages.


On high of what ShopKeep affords when it comes to {hardware} and software program, it additionally integrates with a number of third-party providers that will let you lengthen the performance of your POS. Among the many merchandise you possibly can combine with ShopKeep are:

  • MailChimp (e-mail advertising).

  • QuickBooks On-line (accounting).

  • BigCommerce (e-commerce).

Customer support

ShopKeep affords 24/7 customer support by way of telephone, e-mail and stay chat. The ShopKeep web site additionally incorporates a Assist Middle with a sturdy degree of documentation on the best way to use all of the totally different ShopKeep merchandise.

Typically, ShopKeep opinions are optimistic. Clients who give ShopKeep excessive marks like to speak concerning the system’s lengthy checklist of capabilities and {hardware} choices, in addition to its useful customer support and user-friendly interface.

For probably the most half, ShopKeep’s destructive opinions converse of a breakdown of communication or a one-off unhealthy expertise. And with each destructive evaluation, there’s a response from the ShopKeep crew making an attempt to resolve the difficulty the client faces, which is about as promising as a destructive evaluation can get.

Even should you like what ShopKeep POS is providing, it’s good to get an concept of what its rivals appear like. Listed below are two ShopKeep alternate options to think about:


Your first various is Square POS systems. Though most Sq. {hardware} additionally requires extra expertise, the Sq. Register doesn’t require a smartphone, pill or iPad. In actual fact, the Register is Sq.’s first absolutely built-in level of sale system — and it’ll value you lower than most level of sale packages on the market.

The Sq. Register comes absolutely outfitted with no extra prices for software program for a grand complete of $799. You’ll additionally must pay a fee processing fee of two.6% plus 10 cents for every transaction you run by the Sq. Register. The free model of Sq.’s POS software program supplies gross sales reporting and buyer and stock administration instruments. There are additionally two paid variations of Sq. POS software program with extra industry-specific options — Square for Restaurants and Sq. for Retail.

Clover POS

One other high POS choice so that you can think about is Clover. Identical to ShopKeep and Sq., Clover affords ample POS {hardware} choices to select from (a few of which even work with ShopKeep software program). The {hardware} choices with Clover are additionally absolutely succesful, that means you received’t have to buy extra {hardware}.

On high of that, Clover affords three totally different POS software program choices: Funds Plus, Register Lite and Register. These three plans will let you select the proper stability of value and functionality for your enterprise. With the Funds Plus software program plan, you’ll pay no extra value in your software program, and also you’ll nonetheless have the ability to entry refined capabilities like setting worker permissions and shifts and enabling buyer engagement advertising.

Altogether, should you’re on the lookout for flexibility from your enterprise’s POS system, then Clover may be one of the best match for you.

A model of this text was first revealed on Fundera, a subsidiary of NerdWallet.


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