forbesPrivacy Policy
This page describes what we collect when you use forbes and how we keep that data protected. We at forbes collect personal information needed to verify your identity, process deposits and withdrawals, and detect fraud. Our policy is transparent about third-party processors, your rights, and how we store data across jurisdictions where our sportsbook, live-dealer tables, and slot games operate.
We process data only for purposes related to account management, payment settlement, regulatory compliance, and service improvement. Your data remains subject to our privacy terms from the moment you open a forbes account through browser or mobile app. We do not sell personal information to advertisers or unrelated third parties. However, we share transaction data with payment processors and anti-fraud vendors necessary to complete deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer via mobile banking, local payment, online payment, and e-wallet.
Our privacy framework reflects the jurisdictions where we operate. Users in certain regions may have additional rights regarding data access, correction, and deletion. We honour those rights where applicable law requires. This page outlines collection practices, data retention, third-party sharing, and contact methods for privacy requests.
What we collect on forbes
We collect your email address, mobile number, name, date of birth, and identity document details when you open a forbes account. These details are necessary for account verification and compliance with anti-money-laundering rules in jurisdictions where our services operate. We do not require additional personal data beyond what is needed to verify identity and process payments.
When you deposit or withdraw funds on our forbes platform, we collect transaction details: amount, payment method, timestamp, and processor reference. We retain transaction records to reconcile balances, investigate disputes, and comply with financial reporting requirements. We also collect your device identifier, browser type, and IP address to detect fraud and prevent account compromise.
We collect betting history, game play data, and market participation records while you use our forbes sportsbook, live-dealer tables, and slot games. This data helps us identify patterns consistent with responsible account management and detect suspicious activity. We do not use this data to profile you for marketing or sell it to third parties.
How we use your data on forbes
We use personal information to verify your identity before your first withdrawal. Our verification process compares your submitted details against fraud databases and anti-money-laundering watchlists. This step protects our community and complies with regulations across all jurisdictions where forbes operates legally.
We use transaction data to process deposits and withdrawals. Payment processors acting on our behalf receive email, account balance, and payment method details needed to complete each transaction through your chosen channel — whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account at mobile banking, local payment, online payment, or e-wallet.
We use device and IP data to identify account takeover attempts, duplicate registrations, and fraudulent betting patterns. We may temporarily restrict access to your forbes account if we detect suspicious activity; we notify you by email and provide steps to restore access once you verify your identity.
Third-party processors and data sharing on forbes
We share your information with payment processors to enable deposits and withdrawals. These processors operate under data-protection agreements and handle information solely to complete payment transactions. We do not control their privacy practices; users should review their terms if additional detail is needed.
We may share anonymized transaction data with compliance vendors to detect patterns consistent with money laundering or fraud. These vendors do not receive your personal name or identity document; they receive only transaction amounts, frequencies, and timing to flag statistical anomalies.
We retain the right to disclose your data where required by law — for example, if a court orders us to provide transaction records or if a financial regulator in a jurisdiction where forbes operates legally requests account details for investigation purposes.
- Payment processors
- mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive only information necessary to complete your transaction.
- Anti-fraud vendors
- We share anonymized transaction patterns to detect suspicious activity on our forbes platform.
- Legal authorities
- We disclose your data only where court order or regulatory requirement in our operating jurisdiction requires disclosure.
Where we store your data
Our forbes servers may be located outside your jurisdiction. This means your data may be stored, processed, and backed up on servers in countries different from where you reside. By opening an account on forbes, you acknowledge that your data may be transferred across borders and processed under different legal frameworks than your home country.
We apply consistent security standards across all server locations. Data is encrypted in transit and at rest. We do not store payment card information; payment processors retain those details under their own security protocols.
Your rights regarding data on forbes
In certain jurisdictions, you have the right to request access to the personal data we hold about you on forbes. You may also request correction of inaccurate information or deletion of data no longer needed for account operations. To exercise these rights, contact our support team with your account email and request type.
We will respond to verified data-access requests within thirty days. We may decline requests where the data is needed for regulatory compliance, fraud prevention, or fulfilling your account obligations. We do not charge fees for routine data-access requests, though we reserve the right to charge for excessive or repetitive requests.
You may close your forbes account at any time through your account dashboard. Closure is final; we delete account data after seven years to comply with financial record-keeping requirements in jurisdictions where we operate. During the retention period, your data remains subject to this privacy policy.
Cookies and tracking on forbes
Our forbes platform uses cookies to remember your login session, store user preferences, and measure site performance. These are functional cookies necessary for the platform to operate. We do not use tracking cookies to follow your activity across other websites.
You may disable cookies through your browser settings; doing so may limit your ability to use certain forbes features. We do not place advertising pixels or third-party trackers on our platform.
How long we keep your data
We retain account data for as long as your forbes account remains active. After you close your account, we keep transaction records and identity verification documents for seven years to comply with anti-money-laundering regulations and tax reporting requirements in jurisdictions where our sportsbook, live dealer, and esports markets operate legally.
We delete technical data such as device identifiers and IP logs after ninety days unless an active investigation requires longer retention. Fraud flags and suspicious-activity records are retained for three years to detect repeat offenders across new accounts.
Contacting us about privacy on forbes
If you have questions about our privacy practices on forbes, wish to request data access, or believe your information has been mishandled, contact our support team. We respond to privacy inquiries within five business days. You may also file a complaint with the data-protection authority in your jurisdiction if you believe we have violated applicable privacy law.
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1
Data access request30 days
Contact support with your account email to request a copy of your personal data on forbes.
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2
Correction requestUpdate data
Ask us to correct inaccurate personal details in your forbes account profile.
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3
Deletion requestAfter closure
Request data deletion after you close your account; retention periods apply for regulatory compliance.
Our privacy policy on forbes reflects our commitment to protecting user information while operating lawfully across jurisdictions where our football betting, live-dealer tables, slot games, and esports markets are legally available. We update this policy as our practices evolve; changes take effect on the date stated in our notification. Continued use of forbes after policy changes constitutes acceptance of updated terms.
Our privacy framework balances user protection with regulatory requirements across all jurisdictions where forbes operates. We do not sell data, and third-party processors act under strict confidentiality agreements.